Property Handbook Section 1: Resident Services

SECTION 1: Welcome to Muirfield Village

Resident Services

Architectural
The Board of Directors has hired an architect and a landscape architect who will visit with residents at their home up to an hour – free of charge – for assistance in getting ideas for updates, remodeling, additions and landscape projects into a plan that complements the lot and fits into Muirfield’s design standards and restrictions. If interested in starting a conversation and home visit with one of the architects, contact the Association office at 614-889-0922.

The Association office maintains a selection of sample materials including paint, roofing, garage doors, windows, brick and stone. Residents are welcome to stop in to examine them and talk to staff about project ideas.

Calendar of Events
A list of events, meetings, and important dates for groups in our community is available on the Muirfield Calendar.

Chipping Service and Tree Removal
The City of Dublin's Chipper Program provides residential curb service collecting and disposing of tree and shrub trimmings. To insure prompt pickup within 1-7 days, residents must arrange the pick-up through the City’s online service request or by calling the Hot Line at 614-410-4780. The City will bring the Chipper machine and remove tree and shrub trimmings subject to the following established regulations:

Only tree and shrub clippings will be picked up. Clippings may not include vines or honeysuckle.
Trees and bushes with roots cannot go through the chipper machine. Roots must be cut off and processed through other composting programs.
Firewood, lumber, boards, wire or other debris is excluded from this service.
Trimmings must be piled within 6' of the curb at the end of the driveway.
Trimming piles should be piled neatly with the cutoff ends pointed towards the street.
City equipment and employees will not come on private property to remove trimmings.
Clippings near mailboxes or fire hydrants may interfere with the official use and operations of the equipment.
The City will not pick up clipping deemed too close to parked cars.
The machine will accept branches with a maximum diameter of 8".
The longer the trimmings the easier it is for the City crews to remove them.
The amount of clippings which will be picked up is limited to one truck load per day per home. Citizens with excessive amounts of clippings should make other arrangements.
City employees will not leave mulch at homes.
The City of Dublin provides a holiday tree pickup. Collection will take place each Monday in January. All decorations should be removed and trees placed at the curb, free of any wrapping or bags, by 7 a.m. on Mondays. If a tree is larger than 8 feet in length it must be cut in half before being placed at the curb. For details of the City's recycling, yard waste diversion and composting programs, call 614-410-4750.

Dead Animal Removal
Dead animal removal is the Association’s responsibility only when the animal is found on common elements. Dead fish from any of the common element lakes will be removed by the Association. If a dead animal is observed on a city street, residents should contact Dublin Streets & Utilities at 614-410-4750 for assistance. If a dead animal is found on private property, the property owner is responsible for removal. The Association does not endorse or recommend any particular private contractor. However, some residents have contacted Critter Control, 614-291-4400, or Affordable Animal Control, Inc., 614-539-9400, for assistance in this regard.

Leaf Pick-Up
The City of Dublin provides seasonal leaf pickup. Leaves should be raked to the curb (not in the street). Check Dublin’s website under City Services at http://dublinohiousa.gov/services/curbside-yard-waste-collection/. Other times of the year, the City will collect leaves along with other yard waste on Mondays. Gather the leaves in biodegradable bags and place at the curb by 7:00 a.m. Monday morning.

Mailbox Installation and Maintenance
The majority of Muirfield properties include a unique single-arm mailbox unit specifically designed and built by Association maintenance staff. The units are owned by the property owner and they must be uniform in appearance and construction as other mailbox systems in the neighborhood. It is the responsibility of the owner to see that the unit is kept in good condition; however, as a service to our residents, Muirfield maintenance staff will provide the mailbox system, install it and perform maintenance to the unit for a fee. Contact the Association office to arrange for assistance with installation and repairs. Other styles, sizes or color of mailbox units are prohibited.

Recycling
The City of Dublin provides recycling containers for each home. Recycling collection takes place on Wednesdays. The schedule may change during a holiday week. Rumpke Waste Services observes six major holidays during the year – Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas and New Year’s Day. Should one of these holidays fall on a Monday, Tuesday or Wednesday, collection will take place on Thursday. The change is only effective during the week of the holiday. The week after the holiday, collection will resume on its normal schedule.

The following items can be recycled: all plastics (numbers 1-2); plastic bottles with necks (numbers 3-7); clear, brown, blue and green glass bottles and jars; aluminum and steel cans; most paper; cardboard; milk and juice cartons; and pizza boxes. For more information about this service go to http://dublinohiousa.gov/services/recycling-collection/.

Refuse Containers & Trash Pick-Up
The City of Dublin refuse collection takes place on Wednesdays. The schedule may change during a holiday week. Rumpke Waste Services observes six major holidays during the year – Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas and New Year’s Day. Should one of these holidays fall on a Monday, Tuesday or Wednesday, collection will take place on Thursday. The change is only effective during the week of the holiday. The week after the holiday, collection will resume on its normal schedule. Collection can begin as early as 7:00 a.m. Place refuse containers at the curb by 7:00 a.m. on Wednesday morning and take back inside the same evening after collection.

Refuse containers are prohibited to be outside before collection day. Our community is still rural enough that varmints and rodents can get into the refuse at night and make a mess. Additionally, refuse sitting at the curb for days creates an eyesore for the whole neighborhood. Residents may choose the containers, but the contractor asks that the contents not weigh over 50 lbs. Additional trash collection information may be found at http://dublinohiousa.gov/services/trash-collection/.

Snow Plowing and Street Cleaning
The City of Dublin provides snow removal and street cleaning services for all City streets within our community. Questions regarding snow removal/street cleaning should be addressed to Dublin Streets and Utilities, 614-410-4750 or visit http://dublinohiousa.gov/services/snow-removal/.

The Association is only responsible for the reasonable snow removal from the private streets within our community including: Dunsinane Drive, Muirfield Court, Grey Friar Way and Strasbourg Court. The Association contracts with an independent contractor for servicing these private streets.

Utilities Information
The local utilities are:

• American Electric Power – electric, 1-800-277-2177
• Ohio Edison Electric – electric, 1-800-633-4766
• Union Rural Electric – electric, 1-800-642-1826
• Columbia Gas of Ohio – natural gas, 1-800-344-4077
• City of Dublin – recycling, 614-410-4750
• Rumpke Waste Removal – refuse, 1-800-828-8171
• Columbus Dept. of Water –water, 614-645-8270
• Time-Warner – cable, telephone & internet, 614-481-5320
• AT&T- telephone, cable, telephone and internet , 614-793-0161
• Wow Way – cable, telephone and internet, 1-888-598-5680
• Ohio Underground Utilities Protection Service (OUPS) – line search, 1-800-362-2764

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